Our biggest reward is earning your trust.

Choosing one of our car seats is the greatest reward for our work. That’s why we’re here to support you every step of the way. Our customer service team is always available to assist you with whatever you need.

Servicio de atención al cliente. Customer service | Vivitta

Customer Support

For any questions you may have about our products, feel free to contact us by phone or, if you prefer, via email.

Schedule

Monday to wednesday – business days. 9:00 AM – 6:00 PM.
Friday – business days. 9:00 AM – 3:00 PM.

Phone

Asistencia a preguntas frecuentes | Vivitta

Frequently asked cuestions

We answer any doubts and questions you may have about our car seats.

Instructions and video installation

Looking for your car seat’s instruction manual? Check out our library to find the manual or video you need.

Warranty

What does our warranty cover?

Vivitta offers a 3-year warranty against any manufacturing or material defects on all its car seats, as long as they are used under normal conditions and according to the user manual. The warranty period is effective from the date of purchase. To activate your warranty, be sure to keep your purchase receipt for the entire time you use the seat.

Register your seat and unlock extra benefits

By registering, you’ll receive an additional year of extended warranty, giving you peace of mind while enjoying our products.